About US
About Luneaur
Luneaur is a new international B2C team. We aim to provide the latest various types of products for customers in the United States.
Our Mission
Our mission is to simplify the online shopping process and provide a stress-free shopping experience.
To our customers, we promise:
• Low Prices: We work directly with manufacturers and eliminate unnecessary costs to provide you with the best prices possible.
• Quality Assurance: What you see is what you get! We manually check the quality of our products before they are packed and shipped to you.
• Privacy: We implement strict policies to protect and limit access to your personal information.
Best Price and Quality Products
As you know, one of the reasons why we created this online store is to provide high-quality products at affordable prices.
Unlike conventional sellers, we work directly with manufacturers and manage our supply chain efficiently, allowing us to reduce unnecessary costs and pass those savings directly to our customers.
We are committed to providing reliable products, competitive prices, and a convenient shopping experience.
Payment Security and Privacy (PayPal and SSL Certificate)
Your online transactions on Luneaur are protected with advanced security standards.
Our store uses SSL encryption technology to protect your payment information during transmission. Your payment details are securely processed through trusted payment providers.
We use PayPal as one of our payment gateways to provide a safe and secure checkout experience.
We never sell or share your personal information with unauthorized third parties. Any data collected is used only for processing orders, providing customer service, and delivering products.
Customer Support Hours
Our customer service team is available:
Monday – Friday
9:00 AM – 6:00 PM (EST)
We typically respond within 24–48 business hours.
Please note that response times may be slightly longer during holidays, promotions, or periods of high order volume.
Company Information
Company: Shenzhen Sina Clothing Co., Ltd.
Address:
Room 929I, 9th Floor, Zhongxin Technology Building, No. 31 Bagua Road, Hualin Community, Yuanling Subdistrict, Futian District, Shenzhen, Guangdong, China
Phone: +86 18889975170