Contact Us

Order Status：

Please visit https://www.17track.net/en to track it online.

Other Questions:

You might find the answer to your question on our FAQ Help Center, Or leave your message directly in this contact form!

Customer Support Hours
Our customer service team is available:

Monday – Friday
9:00 AM – 6:00 PM (EST)

We typically respond within 24–48 business hours.

Please note that response times may be slightly longer during holidays, promotions, or high-volume periods.

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@luneaur.com

Company: Shenzhen Sina Clothing Co., Ltd.

Address: Room 929I, 9th Floor, Zhongxin Technology Building, No. 31 Bagua Road, Hualin Community, Yuanling Subdistrict, Futian District, Shenzhen, Guangdong, China

Phone: +86 18889975170